Luckbet Terms and Conditions — Please read before use

01General Terms & Conditions

Luckbet (referred to herein as the "Platform" or "we") is an online gaming and Sports Betting platform. These Terms and Conditions form a legally binding agreement between you and luckbet. By accessing or using our website or app, you agree to be bound by all of these terms.

Luckbet is strictly for adults aged 18 and over. If you are under 18, please do not use this site or attempt to register.

If you are located in a country or region where online gaming or betting is prohibited by law, your use of luckbet is entirely at your own risk. You are solely responsible for complying with your local laws and regulations.

• Luckbet reserves the right to amend these terms at any time.
• Continuing to use the platform after any changes means you accept the updated terms.
• It is your responsibility to read the terms and conditions regularly.

02Account Registration & Verification

To open an account with luckbet, you must register using accurate and complete information. Creating an account with false or incorrect details is strictly prohibited and may result in immediate account termination.

Each individual may register only one account. If multiple accounts are found under the same person, all accounts will be closed and any remaining balance may be forfeited.

• Provide your correct name, date of birth, and contact details when registering.
• A copy of your national ID or passport may be requested for account verification.
• Keep your password secure — never share it with anyone.
• You are responsible for maintaining the security of your account.
• If you suspect unauthorized access to your account, contact our support team immediately.

03Deposit & Withdrawal Policy

Luckbet supports deposits and withdrawals via Bangladesh's leading mobile banking services — Mobile Banking, Nagad, and Rocket. Transaction timeframes and minimum/maximum limits are detailed on the platform.

Withdrawal requests are typically processed within 24 hours, though delays may occur during verification or in exceptional circumstances.

• Minimum deposit and withdrawal amounts apply — see the payments page for details.
• It is recommended that the payment method used for withdrawals matches the one used for deposits.
• Using another person's payment account to conduct transactions is prohibited.
• Luckbet reserves the right to investigate any suspicious transactions.
• We are required to report suspicious activity to the relevant authorities as part of our anti-money laundering obligations.

04Bonuses & Promotional Offers

Luckbet offers a variety of bonuses and promotional offers, including welcome bonuses, free spins, reload bonuses, and cashback. Each offer comes with its own terms and conditions that must be followed.

Bonus funds cannot be withdrawn directly. A wagering requirement must be met before any bonus becomes withdrawable, and the specific requirement is stated on each individual offer.

• Each promo code can only be used once.
• Bonuses expire automatically once their validity period ends.
• Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.
• Luckbet reserves the right to modify or cancel any bonus offer at any time.

05Game Rules

Each game and betting section on luckbet has its own set of rules. Full details for slots, Live Casino, and Sports Betting are available on their respective pages.

All games on luckbet operate using internationally certified RNG (Random Number Generator) technology, ensuring every outcome is entirely random with no possibility of manipulation.

• In the event that a technical error renders a game outcome inconclusive, luckbet reserves the right to make the final decision.
• Luckbet is not liable for bets lost due to network issues.
• If an event is cancelled in Sports Betting, your stake will be refunded.
• The Live Casino dealer's decision is final.

06Prohibited Activities

The following activities are strictly prohibited on the luckbet platform. Violations may result in account termination, forfeiture of deposited funds, and legal action.

• Using another person's account, or selling or transferring your account.
• Using bots, scripts, or any automated software to place bets.
• Attempting to withdraw bonus funds by violating bonus terms or through strategic manipulation.
• Exploiting any vulnerability or technical glitch in the platform to gain an unfair advantage.
• Using the platform for money laundering or any form of illegal financial activity.
• Harassing, deceiving, or attempting to harm other users.
• Operating multiple accounts from the same device or IP address.

07Responsible Gaming Policy

Luckbet is firmly committed to responsible gaming. Gaming is a form of entertainment — it should never be viewed as a source of income. We want all our members to enjoy the platform while maintaining their wellbeing and financial health.

If you feel that gaming is having a negative impact on your life, please reach out to our support team. We offer voluntary deposit limits, account breaks, and permanent self-exclusion.

• You can set daily, weekly, and monthly deposit limits for your account.
• You can place your account on a break for a set period of time.
• If you wish to permanently close your account, please contact our support team.
• For more details, visit our Responsible Gaming Page View.

08Privacy & Data Protection

Luckbet takes the protection of your personal information very seriously. We use SSL encryption to keep your data secure and never sell or share it with third parties.

Your information is used solely for service improvement, identity verification, and compliance with legal obligations. For more details, please see our Privacy Policy Read.

• Information collected during account registration is stored securely.
• Cookies are used to enhance your browsing experience.
• To update your information, please contact our support team.

09Account Suspension & Closure

Luckbet reserves the right to suspend or permanently close an account without prior notice in the following circumstances.

• In cases of Terms and Conditions violations.
• Registering with false or misleading information.
• Where fraudulent or deceptive activity is detected.
• At the direction of legal or regulatory authorities.
• In cases of prolonged account inactivity.

If a balance remains at the time of account closure and no rules have been violated, funds are generally refunded. However, funds may be forfeited in cases of fraud.

10Right to Make Changes & Amendments

Luckbet reserves the right to update these Terms and Conditions, in whole or in part, at any time. Users will be notified of significant changes via email or an on-platform notification.

Continuing to use the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions or concerns, please contact our customer support team. We provide 24/7 assistance in Bengali.